Don’t just search for your next job, build a career! If you thrive in an environment that is collaborative, innovative, and values every idea equally, then we encourage you to explore Content Services and ECM career opportunities at IDT. Whether you are just starting your career or want to make an immediate impact with the industry experience you already have, consider IDT for your next workplace!
We at IDT are always looking for entry-level individuals or individuals who have a few years of experience as support technicians, programmer analysts, and marketing administrators and looking to take a step in the exciting field of Content Services technology. Take a minute and review our job descriptions to see if these positions match your career endeavors.
The Client Services Support Technician (CSST) is a critical role and customer-facing contact for IDT’s clients who have questions and/or require technical support assistance. The CSST is typically the first person to interface with our clients in need of support and is responsible for gathering background information, analyzing data, performing initial troubleshooting, and collaborating with teammates to determine the best solution to a system problem.
Welcome to IDT's Content Services, ECM, and Information Management website! We greatly appreciate your visit. Should you have any inquiries or feedback, please don't hesitate to share them using the contact form. We're eager to engage with you. Provide the requested information, and one of our dedicated IDT representatives will reach out to you promptly.
A quick note: For support-related matters, we recommend referring to our support page for assistance. Thank you for considering IDT.
IDT strives relentlessly to serve our customers and partners using the highest degrees of trust, integrity, responsiveness, and professionalism.
Phone:
877.722.6438
Fax:
630.875.1101
Hours: 8 AM-5 PM
Central Time M-F
1009 W. Hawthorn Drive
Itasca, IL 60143
Over 30 years serving Enterprise and Mid-market customers nationwide!
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