FAQs

Learn how you can take advantage of advanced image science using Perfect Page to optimize scanning and end up with smaller file sizes optimized for the Cloud and OCR applications.  A scanner’s image enhancement capabilities can dramatically reduce the time spent handling documents and can deliver more accurate information to automated workflows.

Nobody does document image capture better than Kodak Alaris - nobody!

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Simply put A lot!  There are so many clear differentiators, it warrants have an explainer document point them out.  Check out the link below and find out what are the exact lines of demarcation between an MFP and a Purpose Built Document Scanner: 

THE DIFFERENCE BETWEEN MFPS & SCANNERS >

Like your industry, ours has its fair share of tech-jargon.  Here we will define some commonly used technical terms you will see on our website, see and/or hear from us in our verbal and written communications:

GLOSSARY OF TERMS >

IoT is an abbreviation for the "Internet of Things."  IoT is defined by Wikipedia as follows:

Smart Connected Scanning incorporates the features described in Wikipedia's definition into the next generation of document scanning technology.  With the use of a QR code generated by our firm and uniquely programmed to meet the needs of our customers, Smart Connected Scanning devices such as the INfuse AX by Alaris powered by CAPSYS CAPTURE ONLINE becomes fully functional in just minutes and becomes “ready to do business.”  In 5 minutes or less, your organization can begin capturing documents through the push of a button!

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The IoT Smart Connected Scanning management services are hosted in Microsoft's Azure Datacenters by IDT.  We utilize both the Commercial Edition of Azure as well as the Government Edition of Azure for Federal, State and Local Government installations.  Microsoft Azure meets the most stringent of data center security standards, including those required and demanded of by our Federal Government.  A complete rundown of Microsoft Security Accreditations and Attestations can be found by clicking here.

IoT Smart Connected Scanning solutions featuring INfuse powered by CAPSYS CAPTURE ONLINE are managed using separate, secured channel of communications assuring that the device management and administration roles are not in anyway co-mingled with customer data and documents.

The INfuse AX Scanner offers enterprise-level security, including a separate data path and control path to isolate confidential content for secure transmission.

All the data and metadata are transferred independently of the management software because one stream could contain secure data and you need to keep it away from the management and administration layer.

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Learn what OCR by beginning to first understand its definition, how OCR has matured into a powerful tool that play a significant role in an overall Content Services Platform strategy which reduces data entry costs, streamline business processes and works for you 24 x 7 days a week - improving the overall productivity of your organization.

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It is hard to believe that 40 years have passed since document imaging made its way into the mainstream workplace.  In the beginning, only a very select few of organizations had the capital to spend on what was then deemed as luxury, futuristic technology.  Now it is everywhere and is deemed a commodity.  Document Imaging - and its related cousin Document Management - are now sub-components of an overall IT strategy which has been recently redefined as a "Content Services Platform." 

Enterprise Content Management (ECM) has been around for well over a decade however, it no longer accurately reflects the comprehensive ways organizations create, share and interact with content and the truly transformative nature and context -and content-centric solutions and processes.

The result?  Industry analysts have redefined the way organizations should approach tackling the issues surrounding Enterprise Content Management.

A Content Services Platform helps to unify traditional siloed and disparate systems into seamless, secure, and highly searchable work environments that enhance collaboration, reduce costs and optimize workflows while empowering organizations to repurpose resources and content and maintain information ecosystems optimized for corporate governance and compliance. Yes, it sounds much like the way the ECM providers have been trying to solve these same problems for decades.

• How to future-proof your technology investment
• Growing pains associated with traditional ECM systems
• The value a content services platform brings to the enterprise

How can the data possibly be any more secure than in your very own facility? Having your data located in a remote location causes concern for yourself and your Executive team. Who has access to your data? Is it being backed up - reliably? How can I measure the level of security and reliability being reported?

Fortunately, there is a governing body that has rated the SaaS and Cloud Computing environments. Read the FAQ and we'll empower you with the knowledge you need to have in advance before you talk with SaaS and Cloud Computing providers.

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Once again, our industry is up to its old tricks - changing the acronyms, changing the way we consume IT services. What in the world is SaaS and Cloud Computing and why should I care? Here, we will quickly answer those questions, pierce the veil and reveal the mystery using human readable language.

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Our industry is filled with crazy acronyms and a language all of our own. It is no wonder why business people have such a difficult time understanding the benefits and advantages of embracing Information Management, ECM and document management technologies, the our industry speaks in a different language.

BPO or Business Process Outsourcing serves as a prime example. In a nutshell, BPO allows you to focus on your business' core competency and rely on trusted, strategic business partners to do the rest.

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Thick Client scanning, distributed, web-based, network appliance scanning, MFP's, workgroup vs. production...good grief! It is all rather confusing. How do I know which option is best for my organization? Get the answers here.

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Are you considering the option of performing the document scanning process in-house with your own personnel, software and equipment?

Or, are you considering outsourcing the document scanning process to an outside firm who specializes in the field of document management?

In either case, read through the questions and answers to get a better understanding of the overall business process.

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