As the landscape of information production and management continues to evolve, it is essential for your company to adapt and stay up-to-date. Traditional enterprise content management practices no longer align with the reality of information creation, usage, and interaction. That's why our professional consulting firm offers a comprehensive content services approach that allows you to seamlessly integrate changes and ensure smooth information distribution and transmission across all your repositories and locations.
By leveraging our technology solutions, like Case Management, Content Services Platform Solutions, Governance Rules as a Service (GRaaS), Robotic Process Automation and more, your company can stay cost-effective and competitive in today's global market. Our feature-rich productivity tools, combined with your company's inherent skills, enable you to achieve your objectives. We aim to alleviate the burden of managing and maintaining business systems, freeing up your IT department to focus on initiatives that give your business a competitive edge.
The massive amount of information that flows through the business world today can be overwhelming at times, and if it’s not handled effectively then it’s not beneficial at all. Information that can’t be sifted through and sorted properly is just as useless as no information at all. Let us develop and implement a content strategy for your company and you'll quickly see the resounding impact it has on your day to day business. A strategic plan will allow you to define what you need, how to gather that information, access it immediately, process it smoothly, and share it. The process is intuitive and efficient and one that we are ready to operate for you on an ongoing basis to improve your customer relationship management.
Our Case Management solutions enable the creation and rapid deployment of content-centric or case-driven applications that are natively integrated with our ECM suite of products. Our low-code rapid application platform leverages drag-and-drop tools and a simple visual interface to release prototypes and make improvements at a greater scale.
Utilize our enterprise content management (ECM) solutions to capture, store, manage, measure, process and retrieve paper and electronic data in using a single, electronic content repository. Typically, ECM solutions consist of Rapid Application Development environments and are also integrated with your primary line of business system(s) such as your ERP, CRM or proprietary systems that you may have developed in house.
Business Process Management (BPM) capabilities include a highly configurable workflow engine that can automate and optimize repeatable business processes and content services. Route documents, automate tasks and rules-based decisions, perform load balancing, send notifications and manage complex approval processes. Business Process Automation can be applied in virtually any process that is repeatable such as Accounts Payable, Mailroom Operations, Sales Order Processing, and many more.
Intelligent Document Processing and Capture Software streamlines the process of on-ramping your data and documents securely and efficiently for Content Service Platforms, Customer Relationship Management, Enterprise Content Management and Information Management Systems.
In 5 minutes or less, deploy a full-featured data and document solution that captures all your documents safely and securely into your business processes through the convenience of a button-driven end-user experience.
Robotic Process Automation (RPA) software from Hyland Software and IDT drives business efficiency and accuracy by unburdening your staff with repetitive work through a digital workforce. You can think of your digital workforce as software robots, and they are your new and most dedicated employees. RPA is a popular solution for all kinds of organizations and departments.
Retarus delivers a robust Cloud-Based Global Messaging solution that saves customers up to 70% versus on-premise infrastructures while providing superior security, reliability, transparency, and support. With Retarus Enterprise SMS Services, you can send and receive a text message from your business application, desktop, SMS API, or web application, anywhere in the world, economically and reliably.
Records Management automatically controls the retention of your organization’s associated business records securely and according to the retention policies your organization has established.
Content Composer, Hyland's customer communications management (CCM) technology, provides an automated, cost-effective, and consistent way to create and deliver the information you and your customers need, without time-consuming data gathering and manual assembly.
The networked scanning solution IDT provided has allowed us to eliminate hand sorting and speed up survey processing, doubling our output, saving time and labor costs. Now we just open up the mail, put it in one pile, regardless of document size, and scan it!
IDT’s clients share our passion for results and it shows in their success. Learn more by reading our featured client results stories.
Here you will find a collection of information and resources in the form of videos, events, white papers, Q&A, and have the opportunity to read and watch what our clients are saying about their ROI-driven Content Services solutions provided by Integrated Document Technologies, Inc. (IDT).
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IDT strives relentlessly to serve our customers and partners using the highest degrees of trust, integrity, responsiveness, and professionalism.
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