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Achieve Peak Operational Efficiency with Seamlessly Integrated Content, Documents, Cases & Processes

ECM, People Augmented AI, IoT Smart Connected Scanning Solutions

Achieving operational efficiency is tough, but not when you’ve got IDT on your side. We are a Consulting Services and Systems Integration firm that focuses on outcome-based solutions rather than product-based features that functions with deep specialization and expertise in Content Services Platforms, IoT Smart Connected Capture, and Enterprise Content Management (ECM) marketplaces.

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Your Digital Transformation Journey Begins Here

Explore our digital transformation solutions by technology, department, industry, or the service you need. The right solution strengthens the connections involved in making your organization successful, within your technology stack, and among your knowledge workers and subject matter experts.

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Competent

The amount of information that flows through the business world today can be overwhelming at times, and if it’s not handled effectively then it’s not beneficial at all.

Credible

By utilizing policy-driven automation, IDT enables you to create, review, approve and publish any piece of content in accordance with established business rules.

Capable

You can automate entire business processes, ensure compliance, and facilitate access to information anywhere inside and outside your organization.

Our Solutions


We take a personalized approach to understanding your mission-critical business processes to help you meet compliance mandates and lower operating expenses all while simultaneously improving organizational efficiency and productivity for your employees, partners, and customers. Let us help you develop and implement a Digital Transformation and Content Service Platform strategy for your organization. You'll quickly see the resounding impact our solutions will have for your business.

By Technology

Case Management

Our Case Management solutions enable the creation and rapid deployment of content-centric or case-driven applications that are natively integrated with our ECM suite of products.

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Enterprise Content Management

Utilize our enterprise content management (ECM) solutions to capture, store, manage, measure, process and retrieve paper and electronic data in using a single, electronic content repository.

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Process Automation

Business Process Management (BPM) capabilities include a highly configurable workflow engine that can automate and optimize repeatable business processes and content services.

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OCR & Document, Email and Fax Capture

Intelligent Document Processing and Capture Software streamlines the process of on-ramping your data and documents securely and efficiently.

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IoT Smart Connected Scanning

In 5 minutes or less, deploy a full-featured data and document solution that captures all your documents safely and securely into your business processes through the convenience of a button-driven end-user experience.

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Robotic Process Automation

Robotic Process Automation (RPA) software from Hyland Software and IDT drives business efficiency and accuracy by unburdening your staff with repetitive work through a digital workforce.

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Global Cloud Messaging, Email, and Fax

With Retarus Enterprise SMS Services, you can send and receive a text message from your business application, desktop, SMS API, or web application, anywhere in the world, economically and reliably.

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Records Management and Information Governance

Records Management automatically controls the retention of your organization’s associated business records securely and according to the retention policies your organization has established.

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Communications Management

Content Composer, Hyland's customer communications management (CCM) technology, provides an automated, cost-effective, and consistent way to create and deliver the information you and your customers need, without time-consuming data gathering and manual assembly.

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By Department

Accounting and Finance

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Human Resources

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Legal and Compliance

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Accounting and Finance

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Human Resources

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By Industry

Aerospace & Defense

IDT's work with aerospace and defense companies makes it clear that industry members need a comprehensive, enterprise content management solution that can manage complex and voluminous amounts of documentation that must be maintained and made accessible to internal/external auditors, trading partners, the government, and customers.

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CPG & Retail

Slow back-office workflow processes delay time-to-market for your products. Digitize your back-office processes so you can focus on being the leader in your marketplace. Get ahead of your competition with retail workflow automation and document management solutions from IDT.

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Education

Accelerate digital transformation and modernize your Higher Education business processes across your campus with content service solutions from IDT.

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Financial Services

Speed up your finance and accounting processes by adding Imaging, Workflow, Mailroom Automation, and ERP Integration Services from IDT to your organization. IDT promotes faster inter-departmental processing, better decision-making and allows other departments and locations to share critical information.

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Government

IDT offers proven enterprise content management solution for each agency and department of government, helping each meet today’s challenges of smaller budgets and staffs while laying the foundation for simplified, efficient and mobile government information technology.

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Insurance

With content services software, ECM, mailroom automation, and consulting services from IDT, insurance organizations can efficiently manage all of their content including scanned paper documents, faxes, print streams, application files, electronic forms, web content, multi-media files, emails, and industry-standard files like ACORD XML.

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Manufacturing

Textron Marine and Land Systems (TMLS) was consumed with paper. To be better prepared against the forces of nature such as Hurricanes and potential data loss, TMLS turned to IDT for its subject matter expertise and its Cloud-based Content Services solution to manage TMLS’ vital content.

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More Industries

Our Content Service solutions have no industry boundaries. If you operate in a market segment or industry that we haven’t listed, it doesn’t mean IDT and our solution stack can’t help your organization. In fact, we are up for the challenge and after 30 years in the industry, we have gained a lot of knowledge that likely will apply to the challenges your organization is facing today. Our flexible Content Service solutions can be customized to solve your unique challenges.

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Our Services


IDT is recognized for its expertise in providing tailored solutions to meet specific needs across various industries. A strategic plan allows you to define what you need, how to gather that information, access it immediately, process it smoothly, and share it. Let us help you develop and implement a content strategy that will have a lasting impact on your business success. Explore our services below.  

  • Managed Content Services

    IDT’s Managed Capture and Content Services Program offering provides a unique value proposition for our clients. Data and Document Capture and Content Services applications require frequent attention, care, and maintenance to ensure optimal performance and dependability by trained and certified personnel.


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  • Document Scanning & Media Conversion

    IDT's Document Scanning and Data Entry Services offer exceptional solutions at an affordable price - providing dramatic improvements in your productivity, security, and efficiency for your organization's vital data. 


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  • ETL Data Conversion

    IDT’s consultative approach will help you easily select the right Enterprise Content Management (ECM) or Case Management tools and services to fit your business requirements and your budget. If you have already selected a new content management system, we can ease the transition by preparing the images and index data from the old ECM system, so they are ready for easy import into the new solution.


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  • BPA Workflow Consulting, Implementation, and Support

    In today’s fast paced business climate and a constantly changing digital world, IDT’s Professional Services will help you accelerate your business processes using automation while delivering a rapid Return on Investment - within budget - while improving your overall internal and external customer facing experiences.


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  • Systems Integration

    We excel in crafting custom integration solutions by carefully assessing the unique challenges and objectives of each project. Our commitment to innovation and adaptability ensures that the integration solutions we offer seamlessly integrate with existing systems, optimize performance, and drive efficiency for their clients, making IDT a trusted partner in the realm of technology integration.


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Testimonials


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Without content services from IDT, we would have had to hire 20 people just to mine and pull the documents and burn them on a CD or thumb drive. There’s no way we could have accomplished it and met our timeline for compliance.

 Marcia Wilson

Vice President of Imaging, Colonial Savings 

Testimonials


quotesArtboard 1 copy 2

Without content services from IDT, we would have had to hire 20 people just to mine and pull the documents and burn them on a CD or thumb drive. There’s no way we could have accomplished it and met our timeline for compliance.

 Marcia Wilson

Vice President of Imaging, Colonial Savings 

Latest Resources

IDT’s clients share our passion for results and it shows in their success. Learn more by reading our featured client results stories. Here you will find a collection of information and resources in the form of videos, events, white papers, Q&A, and have the opportunity to read and watch what our clients are saying about their ROI-driven Content Services solutions provided by Integrated Document Technologies, Inc. (IDT).

by Paul Szemplinski 20 Aug, 2023
In today's fast-paced world, the efficiency of document management plays a crucial role in the success of businesses and organizations. Traditional document scanning methods are not only time-consuming but also prone to errors and inefficiencies. Enter CAPSYS, a pioneer in leveraging IoT (Internet of Things) technology to revolutionize the way we approach document scanning and management. In this blog post, we'll delve into the exciting world of IoT-powered document scanning and explore how CAPSYS is leading the way in transforming this essential business process. The Power of IoT in Document Management The IoT has permeated various industries, transforming the way we interact with technology and data. In the realm of document management, IoT technology has brought about a seismic shift in how documents are captured, processed, and utilized. IoT-enabled document scanning solutions, such as those offered by CAPSYS, combine cutting-edge hardware and intelligent software to streamline and enhance document management processes. Real-time Connectivity: Traditional document scanning methods often require manual intervention, leading to delays and potential errors. With IoT technology, devices can be interconnected in real-time, allowing for instant data transfer, updates, and notifications. CAPSYS leverages this connectivity to provide a seamless and efficient document scanning experience. Remote Accessibility: IoT-enabled document scanners can be remotely accessed and controlled, making it possible for employees to initiate scanning processes from various locations. This is particularly beneficial in today's remote and hybrid work environments, where access to physical scanners may be limited. Enhanced Data Accuracy: CAPSYS employs advanced data capture technologies, including Optical Character Recognition (OCR) and Intelligent Character Recognition (ICR), which utilize machine learning algorithms to accurately extract and interpret data from scanned documents. This significantly reduces the chances of human errors and data inconsistencies. Automated Workflows: One of the standout features of IoT-powered document scanning from CAPSYS is the ability to create automated workflows. These workflows can be customized to match the unique requirements of an organization, ensuring that documents are routed to the appropriate departments, individuals, or storage locations automatically. Scalability and Integration: As businesses grow, their document management needs to evolve as well. IoT technology allows CAPSYS to create scalable solutions that can seamlessly integrate with existing software and systems, adapting to the changing needs of organizations without disruption. Security and Compliance: IoT-enabled document scanning solutions prioritize security and compliance. CAPSYS incorporates robust encryption, access controls, and audit trails to safeguard sensitive information and ensure adherence to industry regulations. Environmental Impact: By digitizing documents and reducing the need for physical storage, IoT-powered document scanning contributes to eco-friendly practices and the reduction of paper waste. The CAPSYS Advantage CAPSYS has emerged as a frontrunner in the realm of IoT-powered document scanning solutions. We have taken an innovative approach to leveraging IoT technology in document management has led to numerous benefits for businesses and organizations of all sizes: Streamlined Processes: CAPSYS solutions reduce manual tasks and accelerate document processing, leading to improved operational efficiency.  Cost Savings: By automating workflows and minimizing errors, businesses can achieve significant cost savings in terms of time, resources, and potential legal penalties. IoT Smart Connected Scanning demonstrates a 40-65% cost savings over traditional, MFP, TWAIN-based document capture. Enhanced Customer Experience: Quick and accurate document processing translates to faster response times and improved customer interactions. Future-Proof Solutions: CAPSYS' commitment to innovation ensures that their solutions evolve alongside technological advancements, future-proofing your document management strategies. Superior Image Quality: Perfect Page technology from Kodak Alaris is embedded into each and every IoT Smart Connected Scanning scanning appliance. Perfect Page produces superior image quality that is as good or better than the original. The patented image science technology is using “System on a Chip” architecture that is embedded in the firmware of every IoT Smart Connected Scanning appliance. More on that subject can be found here: https://idt-inc.com/faqs/ The marriage of IoT technology and document scanning offered by CAPSYS has ushered in a new era of efficiency, accuracy, and scalability in document management. By harnessing the power of real-time connectivity, automated workflows, and advanced data capture techniques, businesses can not only streamline their operations but also enhance security, compliance, and overall customer experience. As the digital landscape and digital document transformation continue to evolve, embracing IoT-powered document scanning solutions from CAPSYS is a strategic move that positions your organization at the forefront of innovation and success.
by Paul Szemplinski 01 Nov, 2021
While Microsoft Office SharePoint has been around since 2001, the basic formula for scanning documents into SharePoint has been largely the same for the past 30 years. The document capture experience for SharePoint (as well as other Content Services Platform and ECM solutions) have been primarily driven by PCs and/or MFDs (Multi-Function Devices), tethered connections, software drivers such as TWAIN or ISIS, Thick Client Application Software Installations, Ongoing Patching and Hotfixes, Virus/Malware/Ransomware installation, Training Services for End Users and IT and Network/OS configuration processes conducted by your IT department. The archaic formula is needlessly complex, introduces many points of failure into the process, and is largely expensive. If you are looking for a Fast, Easy, and Economical way to scan and capture your paper-based documents into Microsoft Office 365 SharePoint – then look no further, you are in the right place! Introducing IoT Smart Connected Scanning powered by CAPSYS CAPTURE ONLINE . IoT Smart Connected Scanning powered by CAPSYS CAPTURE ONLINE completely shatters the antiquated 30-year-old formula and has revolutionized the way paper-based documents are captured. Let's dive into the Top-10 reasons on how IoT Smart Connected is revolutionizing the Microsoft Office SharePoint marketplace! An Installation and Deployment process unmatched in the Industry From unboxing the equipment, performing light assembly, powering up, and scanning your custom configured QR code – the entire experience can be completed in just under 5 minutes by non-technical users. No previous MFP or document scanning solution has ever been able to accomplish such a feat. Once that simple installation and deployment process has been completed, you are fully operational! It should be, after all, it's IoT aware, and it's SMART! Archaic and alternative document capture solutions require PCs, application software, software drivers, installation and configuration, anti-malware, anti-virus, anti-ransomware, patching, hotfixes, IT involvement, and ongoing support services. Ease of Use If the 5 minute or less installation and deployment process wasn’t enough to demonstrate simplicity, then how does the end-user experience stack up when interacting with the IoT Smart Connected Appliance? Well, during that 5 minute or less experience, CAPSYS CAPTURE ONLINE behind the scenes already provisioned your SharePoint Document Capture application portfolio on each of your IoT SMART appliances. In other words, we have already delivered an easy-to-use “Single push-button interface” that allows your end-users to begin capturing documents and delivering them to your key line of business applications such as: Accounts Payable/ERP System Human Resources/HRIS system Sales Order Processing Patient OnBoarding Insurance Underwriting Loan Processing And many more! IoT Smart Connected Scanning appliances can even perform outbound faxing services using Retarus’ Global Cloud Fax and Messaging Services . The benefit of our integration with Retarus is now you have a single device that can SCAN and FAX your documents out using a premier cloud-based faxing, SMS, and E-Mail solution provider. Near Realtime Operator Feedback Have you ever experienced after you scanned your documents with your MFP/MFD or tethered PC-based scanning application that your documents never arrived where you expected them to go? Worse yet, you didn’t come to that realization until hours, days or weeks later? With IoT Smart Connected Scanning that won’t happen and here’s why. Unique to the IoT Smart Connected Scanning platform is what we term, “positive user confirmation” capabilities. With IoT Smart Connected Scanning for SharePoint , we can determine - based on your business rules - what makes up an acceptable document submission. For example, if your batch submission requires signatures to be present on documents, or a specific set of document types MUST BE contained in the batch scanning process, we have the ability to detect the existence of those requirements in near real-time. Further, we communicate a meaningful message back on the IoT Smart Connected Appliance user such as an “Accepted” or “Rejected” status. To serve as another example, we can check that a required signature or required document type is missing from the batch. We can even tell you which document type is missing. And, we do all this before the user ever leaves the IoT Smart appliance! Patented Perfect Page Perfect Page - from Kodak Alaris - technology produces superior image quality that is as good or better than the original. The patented image science technology is using “System on a Chip” architecture that is embedded in the firmware of every IoT Smart Connected Scanning appliance. That means no third-party document scanning software applications or third-party licensed image enhancement technology such as VRS, or end-user configuration processes are required. The end result is pristine image quality, images that are ideal for OCR applications all while delivering compact image file sizes that have been optimized for Cloud storage. Nobody else in the industry, no MFP/MFD manufacturer has the Perfect Page enhancement technology. Visit https://www.idt-inc.com/faqs/ and download and read a Perfect Page brochure and watch a quick demonstration to learn more. Blazing Fast, Small Footprint and Superior Paper Handling With IoT Smart Connected Scanning for Microsoft Office 365 SharePoint , you get the ability to capture paper documents of varying weights, shapes, and sizes, simplex, duplex, black and white, color, with a number of different file format options including popular PDF and TIF formats. And, it is fast…. up to 80 pages per minute. Massively Impressive Cost Savings By as much as 40-65%. Yes, you heard that correctly. Why? Because we have eliminated all of the extra IT Tower of Babel layers that needlessly drive the costs upward. The IT Tower of Babel refers to all the layers in between your paper and your business process - PCs, document scanning application software licenses, annual software maintenance, on-premises based installation services, IT ongoing support costs, etc. When you have multiple locations, multiple decentralized capture locations, the cost differential becomes strikingly massive. Remotely Managed Once your custom QR code completes the licensing and provisioning process, your fleet of IoT Smart Connected Scanning appliances for Microsoft 365 SharePoint is fully managed remotely via the Cloud. Application changes to a single IoT Smart Connected appliance or the entire fleet of appliances are made remotely thereafter. Purpose-Built with Security and Chain of Custody in Mind IoT Smart Connected Scanning powered by CAPSYS CAPTURE ONLINE provides optional support for RFID authentication technology using industry standards such as SAML, Active Directory, LDAP, Ping Federate, or other authentication methods. RFID security connects the user to the documents being scanned. The time, place, device, person, and documents are all linked using metadata and all those attributes are carried through the entire capture process. Built into each and every IoT Smart Connected Scanning appliance powered by CAPSYS CAPTURE ONLINE is a unique, dual-channel architecture. The remote management of the IoT Smart appliance is performed on a separate distinct channel from which the documents are being captured upon. Each channel is encrypted at REST and while in transit. This unique, dual-channel architecture provides the kind of security needed to meet the most stringent requirements in today’s Edge Computing environments. A tethered-based scanning solution or even an MFP simply can’t do this. Malware, Virus and Ransomware Resilient PCs and application software are vulnerable to outside threats. PC-driven applications can leak sensitive and proprietary data outside of an organization – intentionally or unintentionally. PC-based, tether-driven scanning application software solutions must be provisioned with a security suite, patched, and monitored not only initially but on an ongoing basis. And, remember the risk and expense to do this for any organization increases by the number of decentralized locations and as well as the number of PC-based tether-driven scanning solutions deployed. IoT Smart Connected Scanning appliances are virus, malware, and ransomware resilient.  Managed Capture as a Service by CAPSYS CAPTURE ONLINE. What makes IoT Smart Connected Scanning the ideal document capture platform for Microsoft 365 SharePoint is it is all powered by CAPSYS CAPTURE ONLINE – a complete Managed Capture as a Service solution provisioned in Microsoft Azure Datacenters – both Commercial and Government Editions. Whether you need to innovative document capture at the End Points of your Business Process using IoT Smart Capture devices, decentralized capture using traditional tethered based devices, centralized capture using 200 pages per minute devices, email ingestion with attachments, or even automated fax capture – CAPSYS Technologies has the ideal Cloud solution for your organization. For more information on IoT Smart Connected Scanning powered by CAPSYS CAPTURE ONLINE please visit https://www.capsystech.com .
by Paul Szemplinski 20 May, 2021
I. Situation: The Nightmare That Is Shared Email Whether your organization is— Public, private, a government agency, or a not-for-profit entity In the healthcare, insurance or higher education marketplace A manufacturer, distributor, operate in the logistics field, or a very large Global 2000 company Or a small to mid-sized organization You are likely feeling the pain and bad daytime dreams that accompany Shared Email Box use within your organization. There is an influx of emails that arrive at your organization addressed to a mix of real-recipient and alias-recipient inboxes. Addresses such as AccountsPayable@xyz.com, salesorders@xyz.com, claimsadjudication@xyz.com, info@xyz.com or customerservice@xyz.gov or .org. There is no real identifiable “person” assigned to the other side of these mailboxes—at least from the sender’s perspective. Internally, on the receiving side, you do have at least one person, sometimes an entire “SWAT” team accessing these real and aliased email addresses—known as the “Shared Email Boxes.” Unfortunately, this often creates a free-for-all approach in terms of who works inbound emails and how they are handled. It’s a process that could use improvement, but it’s difficult to know where to begin. Team members are responsible for identifying which items belong to whom, working the item to its completion, and then moving that “finished” item out of the inbox into a Shared Email Box subfolder, to differentiate email items that are unread, inflight, or email items that have actually been completed. We know the process of accessing a Shared Email Box is all manual—an ad-hoc, people-driven approach (prone to error) to working the items in the Shared Email Box, and there is no genuine accountability. You may even have gotten a bit clever and... Download and Read the full post at: https://bit.ly/3ykXDx9
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