Enterprise Search and Confidential Information Discovery

Find, analyze and use precise content

Every organization -private, public, commercial, not-for-profit, and government – faces the same, daunting challenge:

Answers are many times seemingly just impossible to find.

How can organizations like yours answer important questions when the answers are buried deep or hidden inside of files, documents, file shares, emails, and other forms of information? This information is created at an astonishing rate by different people, in different languages, stored, and saved in different locations and/or systems. Sophisticated enterprise search tools are an essential technology in this age of ever-expanding information and big data.

Where is your information hiding?

Institutions of all sizes face the same challenge: data hidden in documents, files, emails, and repositories can be difficult, if not impossible, to locate. Data contained in the body of a computer file or document make mining through all of this data even a bigger challenge. This data is crucial to keep processes running smoothly, so any holdup in finding it only slows things down. Or worse, it can lead to decisions based on inaccurate or out-of-date information.

Hyland’s Enterprise Search – available from IDT – provides you with an advanced search platform that can pinpoint the exact information your staff needs no matter where it is stored – any content repository, email system, network share website, or database. Enterprise Search enables you to analyze and explore relationships and connections between different pieces of information to quickly find the answers you need.

Answers Critical Questions

Enterprise Search from Hyland and IDT make locating key information simple, fast and straightforward. With Enterprise Search, your users can rapidly find and access the information they need to do their jobs and then take action — completing a task, solving a problem, responding to a customer, or advancing a business process. Best of all, your users don’t have to enter “perfect queries” to get the right results, thanks to intuitive features including:

Natural language support
Faceted navigation
Conversational search

Hyland’s Enterprise Search product offers class-leading content discovery and output technology that unlocks valuable content regardless of where it exists, in locations as varied as:

Repositories
SharePoint sites
Email systems
Network shares
Intranets

Extranets
Websites
Databases
Social media sites
Any other location

Take control of your data

Users can also analyze and explore the relationships and connections between disparate pieces of information.

Shuffling through pages of search results to find the right information wastes valuable staff resources and delays services. And, the inability to find current or accurate documents carries potential legal, compliance, and security risks.

Enterprise Search is designed to overcome your organization’s most complex search challenges by:

Identifying, indexing and securely searching nearly 500 different document, container, and email formats including Word, Excel, PowerPoint, PDF, and Visio
Granting fast access to precise information trapped inside static document images, such as scanned paper, captured faxes, stored TIFF files, and more
Extracting more insight from your information by seeing the connection between pieces of information, people, places, and things
Minimizing regulatory compliance and security risk by enabling access to the most recent and relevant information.

Whether your goal is to improve efficiency, improve customer service, or minimize risk, Enterprise Search gives you fast and intuitive access to precise information from your desktop, remote location, or mobile device.

Discover information effortlessly

Enterprise Search from Hyland and IDT enables intuitive searching, which delivers more accurate results for less effort.

With Enterprise Search you:

Extract more meaning and insight from your content
Unify access to all of your information
Get perfect search results without requiring users to be perfect
Add value to any industry or business process
Benefit from the most advanced search platform

Confidential information discovery solution

Reduce security risk and improve compliance by detecting and monitoring confidential information across the organization

The confidential information discovery solution from Hyland and IDT helps proactively monitor for and remove confidential information from unauthorized locations across your organization.

Identify sensitive information in unauthorized locations so that it can be moved or secured
Monitor any number of systems, sites, applications, repositories and devices
Detect keywords, phrases and character patterns in files, attachments and metadata
Inspect and preview hundreds of file formats

Empower your security, risk, and compliance professionals

The confidential information discovery solution enables your staff with automated monitoring for sensitive data across the organization from a single, intuitive user interface.

Set up automated search queries and receive alerts when new violations are detected
Configure rules for multiple departments and different compliance requirements
Leverage discovery data to review and improve policies and procedures
Utilize reporting and analytics to assist with audits and eDiscovery

Improve internal security and compliance awareness

The confidential information discovery solution exposes risky user behavior and enables your security and compliance staff to follow up.

Follow up with non-compliant users to prevent repeat offenses
Use incident data to generate awareness and improve policy adherence among employees

Contact us for more information on our company, our content services, and enterprise content management services. We are based in Itasca, Illinois, with offices in Colorado, California, and Florida, and serve clients nationwide.