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Enterprise Content Management

IDT’s 21st Century ECM Platforms Introduce New Solutions for Your Digital Transformation Journey


What can Content Management

do for Your Organization?


Enterprise Content Management (ECM) solutions capture, store, manage, measure, process and retrieve paper and electronic data in using a single, electronic content repository. Typically, ECM solutions consist of Rapid Application Development environments and are also integrated with your primary line of business system(s) such as your ERP, CRM or other proprietary systems that you may have developed in house.

End the Search for Lost or Misplaced Documents


Integrated Enterprise Content Management and Information Management, Case Management, Business Process Management, Document Imaging Management, and Document Scanning Solutions from IDT streamlines the capture, processing, and distribution of all your business information – including documents, records, e-mail, Web content, images, reports, and digital assets. By utilizing policy-driven automation, IDT enables you to create, review, approve, and publish any piece of content in accordance with business rules. You can automate entire business processes, ensure compliance, and facilitate access to information anywhere inside and outside your organization. 


Understand the Evolution of ECM to Content Services

Industry analysts have redefined the way organizations should approach tackling the issues surrounding ECM.

Modern Content Management Platforms


IDT offers a variety of choices with respect of modern content management platforms, each uniquely designed to transform the way you work. From departmental to enterprise solutions, we provide you with choices. 


Explore our premier ECM solutions and business partners below:

OnBase by Hyland centralizes your important business content in one secure location and then delivers relevant information to you when you need it, wherever you are. Increase productivity, deliver excellent customer service, and reduce risk across your entire enterprise.

  • Contract Management Solutions

    Contract Management solutions from IDT and Hyland can help your organization manage the entire contract origination and creation process. Everything nuance from the initial creation, negotiation, renewals, date and event-driven processes, document composition, revision control, email triggers and notifications, DocuSign, auditing, compliance, and much more.


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  • Human Resources

    Deploy OnBase by Hyland from IDT for Human Resources, employee onboarding/off-boarding information, policies and procedures, and employee file management.


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  • Departmental Solutions

    OnBase meets the unique needs and challenges of each individual department with this single solution, speeding up processes while allowing staff to focus on other tasks and initiatives.


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  • Financial Shared Services Document Management

    Discover how IDT and OnBase help you better manage content across the entire enterprise to rev-up service-level transactions.


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  • Insurance Document Management

    With OnBase, insurance organizations efficiently manage all of their content, from scanned paper documents, faxes, print streams, application files, and electronic forms to web content, multi-media files, emails, and industry-standard files like ACORD XML.


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Discover Hyland

In this e-book, we further review our content services platform and solutions, and how Hyland's people-first technology improves your business' processes.


Contact IDT today to learn how we can help you eliminate your paper ridden environment using solutions from Hyland Software and IDT.

Filebound by Upland Software allows you to work better together, eliminate tedious tasks, and build customized workflows that let teams easily create, route, review, process, and retrieve content.


FileBound named Leader in ECM Data Quadrant Second Year in a Row

FileBound has been recognized as a Gold Medalist in the 2022 SoftwareReviews Enterprise Content Management Data Quadrant. Fourteen ECM vendors were evaluated and ranked based on feedback from real users, and placement is based on satisfaction with product features, vendor experience, capabilities, and emotional sentiment.


FileBound is a web-based content management solution that can be accessed through Software as a Service (SaaS), Cloud Computing, or can be licensed to run On-Premise utilizing your internal infrastructure. FileBound allows you to create, store, distribute, and manage all of your

information assets including active paper documents, documents and files stored off-site, documents converted to digital images, and any other digital files. This is accomplished by engaging the FileBound components which include: document imaging, E-forms, workflow, and the FileBound integration toolkit. The underlying architecture allows FileBound to accept any object in any format and track it anywhere. FileBound’s flexibility allows it to provide measurable results in any information-intensive application. The power of FileBound is its simplicity, ease of use, and low cost.


Contact IDT today to learn how we can help you eliminate your paper-ridden environment and automate your business processes using solutions using FileBound from Upland and IDT.


IDT offers Microsoft Office 365 SharePoint products and technologies that facilitate collaboration within an organization and with partners and customers. Using the combined collaboration features of Microsoft Office 365 SharePoint Services and Microsoft Office SharePoint Portal Server, users in your organization can easily create, manage, and build their own collaborative Web sites and make them available throughout the organization.


Capture your paper documents, emails, emails with attachments, electronic documents and data in Microsoft Office 365 SharePoint using CAPSYS CAPTURE ONLINE and IoT Smart Connected Scanning solutions from IDT. 


Contact IDT today to learn how we can help you eliminate your paper ridden environment automate your business processes using solutions from Microsoft and IDT.

VAULTview changes the landscape of Document Management by reducing overall costs, removing operational costs, and eliminating IT overhead. No capital expenditures for system implementation or hardware which means instant ROI and more money to your bottom line. IT departments are spared the burden of data storage maintenance. Unlimited users and unlimited data storage allow companies to efficiently broaden their processes – instant access across multiple projects, departments, and locations. It’s a robust, scalable web-enabled document management system that delivers fast, secure access, improves business processes, and is supported 24/7/365. Full-text OCR searchable documents and workflow. 


Contact IDT today to learn how VAULTtview and IDT can help you achieve Accounts Payable process automation.

Universal Content Management (formerly Stellent®) offers a flexible, robust, and scalable content management solution that allows employees, customers, and partners to collaborate, contribute, and access business content anywhere worldwide. Oracle Universal Content Management helps companies fully maximize the value of their information and intellectual assets by bringing content, such as spreadsheets, contracts, marketing materials, CAD drawings, digital assets, records, and catalogs, to the Web where it can be efficiently managed.


Oracle Imaging and Process Management (formerly Stellent® Imaging and Business Process Management) — provides a solid foundation for achieving business process efficiency and maximizing investments in corporate systems. By providing the ability to proactively and automatically deliver critical business content where and when it is needed, and integrate transaction documents and information into common business processes and third-party applications, Stellent Imaging and Business Process Management drives return on investment (ROI) throughout the organization.


Contact IDT for more information on our company and our enterprise content management services. We are based in Itasca, Illinois, and serve clients nationwide.

Testimonials


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IDT has expertise we don’t have in-house. They provide what we ask for, and new ways to approach our specific issues. Moving to a Cloud ECM system ensures our documents are readily accessible, saves us money, and solves the Disaster Recovery concern.

Sean Hansen

 Director, Financial Planning & Analysis, Textron Marine & Land Systems

Latest Resources

IDT’s clients share our passion for results and it shows in their success. Learn more by reading our featured client results stories. Here you will find a collection of information and resources in the form of videos, events, white papers, Q&A, and have the opportunity to read and watch what our clients are saying about their ROI-driven Content Services solutions provided by Integrated Document Technologies, Inc. (IDT).

by Paul Szemplinski 20 Aug, 2023
In today's fast-paced world, the efficiency of document management plays a crucial role in the success of businesses and organizations. Traditional document scanning methods are not only time-consuming but also prone to errors and inefficiencies. Enter CAPSYS, a pioneer in leveraging IoT (Internet of Things) technology to revolutionize the way we approach document scanning and management. In this blog post, we'll delve into the exciting world of IoT-powered document scanning and explore how CAPSYS is leading the way in transforming this essential business process. The Power of IoT in Document Management The IoT has permeated various industries, transforming the way we interact with technology and data. In the realm of document management, IoT technology has brought about a seismic shift in how documents are captured, processed, and utilized. IoT-enabled document scanning solutions, such as those offered by CAPSYS, combine cutting-edge hardware and intelligent software to streamline and enhance document management processes. Real-time Connectivity: Traditional document scanning methods often require manual intervention, leading to delays and potential errors. With IoT technology, devices can be interconnected in real-time, allowing for instant data transfer, updates, and notifications. CAPSYS leverages this connectivity to provide a seamless and efficient document scanning experience. Remote Accessibility: IoT-enabled document scanners can be remotely accessed and controlled, making it possible for employees to initiate scanning processes from various locations. This is particularly beneficial in today's remote and hybrid work environments, where access to physical scanners may be limited. Enhanced Data Accuracy: CAPSYS employs advanced data capture technologies, including Optical Character Recognition (OCR) and Intelligent Character Recognition (ICR), which utilize machine learning algorithms to accurately extract and interpret data from scanned documents. This significantly reduces the chances of human errors and data inconsistencies. Automated Workflows: One of the standout features of IoT-powered document scanning from CAPSYS is the ability to create automated workflows. These workflows can be customized to match the unique requirements of an organization, ensuring that documents are routed to the appropriate departments, individuals, or storage locations automatically. Scalability and Integration: As businesses grow, their document management needs to evolve as well. IoT technology allows CAPSYS to create scalable solutions that can seamlessly integrate with existing software and systems, adapting to the changing needs of organizations without disruption. Security and Compliance: IoT-enabled document scanning solutions prioritize security and compliance. CAPSYS incorporates robust encryption, access controls, and audit trails to safeguard sensitive information and ensure adherence to industry regulations. Environmental Impact: By digitizing documents and reducing the need for physical storage, IoT-powered document scanning contributes to eco-friendly practices and the reduction of paper waste. The CAPSYS Advantage CAPSYS has emerged as a frontrunner in the realm of IoT-powered document scanning solutions. We have taken an innovative approach to leveraging IoT technology in document management has led to numerous benefits for businesses and organizations of all sizes: Streamlined Processes: CAPSYS solutions reduce manual tasks and accelerate document processing, leading to improved operational efficiency.  Cost Savings: By automating workflows and minimizing errors, businesses can achieve significant cost savings in terms of time, resources, and potential legal penalties. IoT Smart Connected Scanning demonstrates a 40-65% cost savings over traditional, MFP, TWAIN-based document capture. Enhanced Customer Experience: Quick and accurate document processing translates to faster response times and improved customer interactions. Future-Proof Solutions: CAPSYS' commitment to innovation ensures that their solutions evolve alongside technological advancements, future-proofing your document management strategies. Superior Image Quality: Perfect Page technology from Kodak Alaris is embedded into each and every IoT Smart Connected Scanning scanning appliance. Perfect Page produces superior image quality that is as good or better than the original. The patented image science technology is using “System on a Chip” architecture that is embedded in the firmware of every IoT Smart Connected Scanning appliance. More on that subject can be found here: https://idt-inc.com/faqs/ The marriage of IoT technology and document scanning offered by CAPSYS has ushered in a new era of efficiency, accuracy, and scalability in document management. By harnessing the power of real-time connectivity, automated workflows, and advanced data capture techniques, businesses can not only streamline their operations but also enhance security, compliance, and overall customer experience. As the digital landscape and digital document transformation continue to evolve, embracing IoT-powered document scanning solutions from CAPSYS is a strategic move that positions your organization at the forefront of innovation and success.
by Paul Szemplinski 01 Nov, 2021
While Microsoft Office SharePoint has been around since 2001, the basic formula for scanning documents into SharePoint has been largely the same for the past 30 years. The document capture experience for SharePoint (as well as other Content Services Platform and ECM solutions) have been primarily driven by PCs and/or MFDs (Multi-Function Devices), tethered connections, software drivers such as TWAIN or ISIS, Thick Client Application Software Installations, Ongoing Patching and Hotfixes, Virus/Malware/Ransomware installation, Training Services for End Users and IT and Network/OS configuration processes conducted by your IT department. The archaic formula is needlessly complex, introduces many points of failure into the process, and is largely expensive. If you are looking for a Fast, Easy, and Economical way to scan and capture your paper-based documents into Microsoft Office 365 SharePoint – then look no further, you are in the right place! Introducing IoT Smart Connected Scanning powered by CAPSYS CAPTURE ONLINE . IoT Smart Connected Scanning powered by CAPSYS CAPTURE ONLINE completely shatters the antiquated 30-year-old formula and has revolutionized the way paper-based documents are captured. Let's dive into the Top-10 reasons on how IoT Smart Connected is revolutionizing the Microsoft Office SharePoint marketplace! An Installation and Deployment process unmatched in the Industry From unboxing the equipment, performing light assembly, powering up, and scanning your custom configured QR code – the entire experience can be completed in just under 5 minutes by non-technical users. No previous MFP or document scanning solution has ever been able to accomplish such a feat. Once that simple installation and deployment process has been completed, you are fully operational! It should be, after all, it's IoT aware, and it's SMART! Archaic and alternative document capture solutions require PCs, application software, software drivers, installation and configuration, anti-malware, anti-virus, anti-ransomware, patching, hotfixes, IT involvement, and ongoing support services. Ease of Use If the 5 minute or less installation and deployment process wasn’t enough to demonstrate simplicity, then how does the end-user experience stack up when interacting with the IoT Smart Connected Appliance? Well, during that 5 minute or less experience, CAPSYS CAPTURE ONLINE behind the scenes already provisioned your SharePoint Document Capture application portfolio on each of your IoT SMART appliances. In other words, we have already delivered an easy-to-use “Single push-button interface” that allows your end-users to begin capturing documents and delivering them to your key line of business applications such as: Accounts Payable/ERP System Human Resources/HRIS system Sales Order Processing Patient OnBoarding Insurance Underwriting Loan Processing And many more! IoT Smart Connected Scanning appliances can even perform outbound faxing services using Retarus’ Global Cloud Fax and Messaging Services . The benefit of our integration with Retarus is now you have a single device that can SCAN and FAX your documents out using a premier cloud-based faxing, SMS, and E-Mail solution provider. Near Realtime Operator Feedback Have you ever experienced after you scanned your documents with your MFP/MFD or tethered PC-based scanning application that your documents never arrived where you expected them to go? Worse yet, you didn’t come to that realization until hours, days or weeks later? With IoT Smart Connected Scanning that won’t happen and here’s why. Unique to the IoT Smart Connected Scanning platform is what we term, “positive user confirmation” capabilities. With IoT Smart Connected Scanning for SharePoint , we can determine - based on your business rules - what makes up an acceptable document submission. For example, if your batch submission requires signatures to be present on documents, or a specific set of document types MUST BE contained in the batch scanning process, we have the ability to detect the existence of those requirements in near real-time. Further, we communicate a meaningful message back on the IoT Smart Connected Appliance user such as an “Accepted” or “Rejected” status. To serve as another example, we can check that a required signature or required document type is missing from the batch. We can even tell you which document type is missing. And, we do all this before the user ever leaves the IoT Smart appliance! Patented Perfect Page Perfect Page - from Kodak Alaris - technology produces superior image quality that is as good or better than the original. The patented image science technology is using “System on a Chip” architecture that is embedded in the firmware of every IoT Smart Connected Scanning appliance. That means no third-party document scanning software applications or third-party licensed image enhancement technology such as VRS, or end-user configuration processes are required. The end result is pristine image quality, images that are ideal for OCR applications all while delivering compact image file sizes that have been optimized for Cloud storage. Nobody else in the industry, no MFP/MFD manufacturer has the Perfect Page enhancement technology. Visit https://www.idt-inc.com/faqs/ and download and read a Perfect Page brochure and watch a quick demonstration to learn more. Blazing Fast, Small Footprint and Superior Paper Handling With IoT Smart Connected Scanning for Microsoft Office 365 SharePoint , you get the ability to capture paper documents of varying weights, shapes, and sizes, simplex, duplex, black and white, color, with a number of different file format options including popular PDF and TIF formats. And, it is fast…. up to 80 pages per minute. Massively Impressive Cost Savings By as much as 40-65%. Yes, you heard that correctly. Why? Because we have eliminated all of the extra IT Tower of Babel layers that needlessly drive the costs upward. The IT Tower of Babel refers to all the layers in between your paper and your business process - PCs, document scanning application software licenses, annual software maintenance, on-premises based installation services, IT ongoing support costs, etc. When you have multiple locations, multiple decentralized capture locations, the cost differential becomes strikingly massive. Remotely Managed Once your custom QR code completes the licensing and provisioning process, your fleet of IoT Smart Connected Scanning appliances for Microsoft 365 SharePoint is fully managed remotely via the Cloud. Application changes to a single IoT Smart Connected appliance or the entire fleet of appliances are made remotely thereafter. Purpose-Built with Security and Chain of Custody in Mind IoT Smart Connected Scanning powered by CAPSYS CAPTURE ONLINE provides optional support for RFID authentication technology using industry standards such as SAML, Active Directory, LDAP, Ping Federate, or other authentication methods. RFID security connects the user to the documents being scanned. The time, place, device, person, and documents are all linked using metadata and all those attributes are carried through the entire capture process. Built into each and every IoT Smart Connected Scanning appliance powered by CAPSYS CAPTURE ONLINE is a unique, dual-channel architecture. The remote management of the IoT Smart appliance is performed on a separate distinct channel from which the documents are being captured upon. Each channel is encrypted at REST and while in transit. This unique, dual-channel architecture provides the kind of security needed to meet the most stringent requirements in today’s Edge Computing environments. A tethered-based scanning solution or even an MFP simply can’t do this. Malware, Virus and Ransomware Resilient PCs and application software are vulnerable to outside threats. PC-driven applications can leak sensitive and proprietary data outside of an organization – intentionally or unintentionally. PC-based, tether-driven scanning application software solutions must be provisioned with a security suite, patched, and monitored not only initially but on an ongoing basis. And, remember the risk and expense to do this for any organization increases by the number of decentralized locations and as well as the number of PC-based tether-driven scanning solutions deployed. IoT Smart Connected Scanning appliances are virus, malware, and ransomware resilient.  Managed Capture as a Service by CAPSYS CAPTURE ONLINE. What makes IoT Smart Connected Scanning the ideal document capture platform for Microsoft 365 SharePoint is it is all powered by CAPSYS CAPTURE ONLINE – a complete Managed Capture as a Service solution provisioned in Microsoft Azure Datacenters – both Commercial and Government Editions. Whether you need to innovative document capture at the End Points of your Business Process using IoT Smart Capture devices, decentralized capture using traditional tethered based devices, centralized capture using 200 pages per minute devices, email ingestion with attachments, or even automated fax capture – CAPSYS Technologies has the ideal Cloud solution for your organization. For more information on IoT Smart Connected Scanning powered by CAPSYS CAPTURE ONLINE please visit https://www.capsystech.com .
by Paul Szemplinski 20 May, 2021
I. Situation: The Nightmare That Is Shared Email Whether your organization is— Public, private, a government agency, or a not-for-profit entity In the healthcare, insurance or higher education marketplace A manufacturer, distributor, operate in the logistics field, or a very large Global 2000 company Or a small to mid-sized organization You are likely feeling the pain and bad daytime dreams that accompany Shared Email Box use within your organization. There is an influx of emails that arrive at your organization addressed to a mix of real-recipient and alias-recipient inboxes. Addresses such as AccountsPayable@xyz.com, salesorders@xyz.com, claimsadjudication@xyz.com, info@xyz.com or customerservice@xyz.gov or .org. There is no real identifiable “person” assigned to the other side of these mailboxes—at least from the sender’s perspective. Internally, on the receiving side, you do have at least one person, sometimes an entire “SWAT” team accessing these real and aliased email addresses—known as the “Shared Email Boxes.” Unfortunately, this often creates a free-for-all approach in terms of who works inbound emails and how they are handled. It’s a process that could use improvement, but it’s difficult to know where to begin. Team members are responsible for identifying which items belong to whom, working the item to its completion, and then moving that “finished” item out of the inbox into a Shared Email Box subfolder, to differentiate email items that are unread, inflight, or email items that have actually been completed. We know the process of accessing a Shared Email Box is all manual—an ad-hoc, people-driven approach (prone to error) to working the items in the Shared Email Box, and there is no genuine accountability. You may even have gotten a bit clever and... Download and Read the full post at: https://bit.ly/3ykXDx9
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