Content Services, RPA, Mailroom Automation, and Secured Cloud Messaging Solutions for Insurance

Helping Property & Casualty, Life, and Health insurance companies leverage information, increase profitability and gain a 360-degree view of its customers using Content Services and ECM solutions from Hyland, CAPSYS Technologies, Retarus, and IDT.

Insurance PolicyWith content services software, ECM, mailroom automation, and consulting services from IDT, insurance organizations can efficiently manage all of their content including Scanned paper documents, faxes, print streams, application files, electronic forms, web content, multi-media files, emails, and industry-standard files like ACORD XML.

Secured, cloud-based Data and Document Capture, Enterprise File Sync and Share services (EFSS), Document Composition, Workflow solutions offered by IDT, enables insurers to share critical documents such as quotes, policy forms, claim information, commission statements. This speeds processing even further with trusted partners like agents, brokers, reinsurers, claim adjusters, legal counsel, and more to speed processing even further. The natural interaction between IDT’s EFSS and our content management platform allows you to share those files automatically as part of our Insurance Solutions suite.

>> Click here << to download and read “The Insurers Guide to Modernizing Business Processes.”

Robotic Processing Automation (RPA) for Insurers

Within the Insurance industry, IDT and Hyland have heard the need for increased automation, andscreenshot of RPA for insurance Hyland RPA is the answer. In this example, we will see how Hyland RPA can help introduce efficiency and value in the Agency Licensing process. In the demonstration video, you will see how Hyland RPA interacts with the Hyland Platform and State Department of Insurance websites to allow your organization to help drive your automation strategy.

Watch and learn how Hyland RPA from IDT can help your organization!


IDT offers comprehensive consulting services and software solutions for:

  • Property & Casualty Insurance
  • New Business Processing
  • ACORD Application Processing
  • Agency Management
  • Claims Processing
  • Integration with Guidewire
  • Healthcare Payers
  • Appeals & Grievances
  • Credentialing
  • Mobile Medicare Enrollment
  • Open Enrollment Solution
  • Provider Relations
  • And more!


>> Click here << to learn about 5 Reasons why insurers should integrate ECM solutions from IDT and Hyland with your core systems.

>> Click here << to find out how OnBase helped Discovery Benefits kick its claims process into high gear.

>> Click here << to find out learn how Content Composer from Hyland Software and IDT can assist your organization with creation, distribution, and management tools all designed to improve customer communication efficiency, productivity, and consistency!

Contact us
for more information on our company and our enterprise content management and secured cloud-based messaging services. We are based in Itasca, Illinois, and serve clients nationwide.